Privacy Policy

Who We Are

Our website address is: https://www.theheatbusters.com.

Information We Collect

We collect personal data when you interact with our website, including:

  1. Form Submissions
    • When you submit a form, we collect:
      • The information you provide in the form
      • Your IP address and browser user agent for spam detection and security
  2. Comments
    • When you leave a comment, we collect:
      • The data entered in the comment form
      • Your IP address and browser user agent for spam detection
      • An anonymized hash of your email address may be sent to Gravatar to check if you are using it (Gravatar’s privacy policy: https://automattic.com/privacy/)
  3. Cookies and Tracking Technologies
    • We use cookies to improve user experience, including:
      • Authentication cookies (for login sessions)
      • Preference cookies (to remember settings)
      • Analytics cookies (to analyze website traffic)
      • Security cookies (to prevent fraudulent activity)
    • For more details, please see the Cookies section below.
  4. Embedded Content from Other Websites
    • Articles may contain embedded content (e.g., videos, images, etc.), which behave as if the visitor has visited the other website. These external sites may collect data, use cookies, and track your interactions.

Legal Basis for Collecting and Processing Data

We collect and process personal data under the following legal bases:

  • Legitimate Interest: To ensure website security, prevent fraud, and improve services.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Consent: When required, such as for marketing purposes or optional cookies.

How We Use Your Data

We may use your data to:

  • Detect and prevent fraud, spam, and unauthorized access
  • Improve website functionality and user experience
  • Respond to inquiries and provide customer support
  • Send password reset emails (which may include your IP address)
  • Comply with legal and regulatory obligations

Who We Share Your Data With

We do not sell personal data. However, we may share data with:

  • Spam and security services: To protect against spam, fraud, and security threats.
  • Email service providers: If you request a password reset, your IP address will be included in the reset email.
  • Legal authorities: If required by law.

Data Retention

We retain personal data for as long as necessary:

  • Form submissions: We retain form submission data indefinitely for record-keeping, security, and analytics purposes. This data helps us track service requests, improve our customer experience, and maintain business records. If you would like to request deletion of your personal data, please contact us at heatbusterstx@gmail.com.
  • Comments: Retained indefinitely unless deletion is requested.
  • User accounts: Retained as long as the account is active.

Your Rights Under Texas, U.S., and International Laws

Under the Texas Data Privacy and Security Act (TDPSA) and other applicable laws, you have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data (except where retention is required by law)
  • Opt-out of targeted advertising and data sales
  • Receive a copy of your data in a portable format

If you are a California resident, you may have additional rights under CCPA, including the right to:

  • Know what personal data we collect
  • Request deletion of personal data
  • Opt-out of data sharing for targeted advertising

If you are a European Union resident, you may also have rights under GDPR, such as:

  • Objecting to data processing
  • Restricting processing under certain conditions

To exercise your rights, contact us at heatbusterstx@gmail.com.

Cookies and Tracking Technologies

We use cookies for:

  • Authentication (login sessions)
  • User preferences
  • Security and fraud prevention
  • Analytics (to improve website functionality)

You can control cookies in your browser settings. Some cookies are necessary for website functionality, while others require consent.

Data Transfers & Security Measures

  • If data is transferred outside the U.S., we ensure it is protected under applicable legal safeguards.
  • We use encryption, access controls, and other security measures to protect your data.

Changes to this Policy

We may update this policy from time to time. Any changes will be posted on this page.

Contact Information

For privacy-related inquiries, please contact us at:
📧 Email: heatbusterstx@gmail.com
📍 Address: 
12209 Twin Creek Rd., Ste E 
Manchaca, TX 78652

Last Edited on 2025-02-27